3 reasons your business needs to say thank you

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Have you ever forgotten to say ‘thank you’? We’re all guilty of it – taking a relationship for granted or not showing appreciation properly.

Recently it has become even more important that businesses say thank you in meaningful ways. As Britain’s economy booms it’s vital that organisations stand out from the crowd to thrive by attracting talent as well as clients.

Don’t agree? Well, here are three reasons that prove saying thank you is crucial to business success:

Staff retention
No one likes to feel undervalued at work. Rewarding staff is a great way to keep up motivation and ultimately ensure people are happy at work. However, sometimes it’s difficult to really show your appreciation to members of your team. Implementing an employee rewards programme is the perfect way to retain and attract talent. This can be anything from ‘employee of the month’ initiatives to prizes when individuals meet their targets (this shouldn’t just be for sales roles). As well us upping the morale this can ultimately drive sales.

 Customer loyalty
When making a purchase each individual customers expects to be treated as… well exactly that: an individual. Whether you are investing in a CRM system for your company or opening a new bank account, customer service is a must.

Go that step further with loyal customers: remember special dates such as birthdays or work anniversaries by sending a special gift. This will keep you at the front of their mind when they next need a service you offer.

Attracting new business and talent
Cultivating a company culture that rewards employees and customers is a great way of attracting both new business and talent. It’s crucial to show potential prospects and employees what you are doing. There are lots of simple ways you can do this. For instance, showcase your employee rewards schemes across social media, and offer loyal clients 10 per cent off for recommending a friend.

Want to hear more about why it’s important that your business says thank you and how? Drop me an email: caaren@carabellagifts.com.internetodirbtuves.hostingas.lt

Image via Flickr/ Jen Collins

Complimentary hand written card with each hamper